Privacy policy

This Privacy Policy describes how Optimize360 (the "Site", "we", "us", or "our"), owned and operated by HEALTHSPACE DESIGN LTD, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Optimize360.shop.

1. Personal Information We Collect

We collect personal information to provide a secure and personalized shopping experience:

  • Direct Information: Name, shipping/billing address, phone number, email, and payment confirmation.

  • Automatic Information: We use cookies to collect IP addresses, device types, and how you interact with our site to improve performance and security.

2. How We Use Your Personal Information

  • Order Fulfillment: To process payments and deliver your collectible action figures.

  • Fraud Prevention: To protect our customers and our business from fraudulent transactions.

  • Communication: To provide real-time tracking updates via AfterShip and support via email.

3. Sharing Personal Information

Optimize360 does not sell your personal information. We only share data with trusted service providers to run our store:

  • Shopify: Our e-commerce platform.

  • Payment Processors: Such as PayPal or Stripe (secured via industry-standard encryption).

  • Shipping Carriers: USPS, UPS, and FedEx to ensure delivery to your US address.

  • Compliance: We may share info to comply with applicable laws or respond to legal requests.

4. Data Security (SSL Encryption)

The security of your personal information is a top priority. We use SSL (Secure Sockets Layer) encryption to protect all data transmitted during the checkout process. Your payment details are never stored on our servers.

5. Cookies and Advertising

We use functional cookies to remember your cart and analytical cookies (like Google Analytics) to understand site traffic. You can opt out of targeted advertising through your browser settings or the DAA’s opt-out portal.

6. Your Rights

Regardless of your location, we respect your right to access, correct, or delete your personal information. To exercise these rights, please contact us at contact@Optimize360.shop.

7. Contact Information

Store Name: Optimize360

Legal Entity: HEALTHSPACE DESIGN LTD

Address: 17 Stafford Close, Caterham, England, CR3 6JP

Email: contact@Optimize360.shop

Phone: +44 079 5435 7786

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)